75 pages 2 hours read

The Quiet Room: A Journey Out of the Torment of Madness

Nonfiction | Autobiography / Memoir | Adult | Published in 1994

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Part 3: “There’s Nothing Wrong with Me”Chapter Summaries & Analyses

Part 3

Chapter 11 Summary: “Lori; Scarsdale New York; May 1983-August 1983”

Lori is happy to be home. She reveals that she felt suffocated by the hospital staff’s assertions that she was sick, and that she actually feels that there is nothing wrong with her. The revolving door of varying diagnoses and prescriptions—with the eventual consensus of schizophrenia or manic-depression, too—make her feel like her diagnosis was merely a catch-all and a phony designation. She feels stigmatized by the words “psychotic” and “hallucinations.” She believes that the voices in her head are real, and that the doctors’ constant pronouncements that they are not are counterproductive to curing her, which is why she wanted to leave the hospital so badly while she was there.

However, her life outside of the hospital—her job, her friends, her independence—is long gone. Her medications make her simultaneously fatigued and antsy, and she is unsure about how to interact with people outside of a patient-doctor dynamic. She does not even wish to see Lori Winters, whose youthful beauty reminds Lori of her own shortcomings. Lori’s childhood friend, Gail Kobre, marries and, contrary to the girls’ earlier plans, Lori is not her maid of honor. Both of her brothers, too, have moved on with their own lives, and the 6:30-sharp family dinners—consisting now only of Lori, her parents, and heavy silences—are nowhere near what they used to be.

Lori and her family have refused the suggestion that Lori get a nurse, but that leaves her parents to hover over her, instead, although she eventually convinces them each to go back to work as normal. They try to do everything to help Lori get her life in order, and give her whatever food she wants, as food is one of the few remaining sources of pleasure for Lori.

Lori is also tormented by the gaps in her memory and the way that she cannot recall the suicide attempts that landed her in the hospital to begin with. She blames the electroshock therapies for these and other major gaps in her memory. She reveals that she told hospital staff that the Voices were gone because she knew that was what she needed to say in order to be released. She became an expert at concealing the presence of the Voices, forcing herself to answer intelligibly and retain composure. Too, even though the Voices became more insistent while she was in the hospital, they were also less frightening because of their consistency. They no longer snuck up on her, as she had come to expect them to, and she even felt understood by them.

Now, the Voices are much less insistent, which Lori takes a sign that being in the hospital was making her condition worse. Still, she feels like a fat, ugly loser, and as if she is a shadow of her former self, and that everyone wishes she would disappear.

Lori has chosen Dr. Lawrence Rockland, the unit chief of the unit within which she was housed, as her personal psychiatrist. However, she still ultimately believes that she is normal, that the Voices are merely a normal part of her life, and that she does not need professional psychiatric help. The methodical way in which Dr. Rockland recites facts from books about the mechanics of the brain makes her feel stifled and almost objectified as a medical curiosity. So, during her sessions, she fights his aid and advice.

Lori’s brothers keep their distance, which is especially hurtful coming from Mark, because he is “graduating from college, going to graduate school, moving to an apartment in the city, [and] living the young, single life-style that was supposed to be [Lori’s]” (99). And because Lori has no way to occupy her time, she spends a lot of it poolside at her parents’ country club, where people awkwardly do not know how to treat her. All of this makes her yearn for the hospital, where “at least [she] was just another patient, and not a freak” (100).

Chapter 12 Summary: “Lori; Scarsdale, New York; September 1983-May 1984”

Lori opens the chapter by reflecting on how music has become her tool to drown out the Voices. She uses it to either enhance or tamp down her moods and emotions.

Toward the end of her first summer back home, she starts looking for a job. She lands a job as a waitress at a new restaurant in Scarsdale. It is a dimly-lit, fashionable place, and a far cry from the more simplistic Mug ‘N Muffin, where she used to waitress while in college. She therefore finds the job a challenge, due to her inability to remember orders, the restaurant’s fast pace, and computer register terminals. The Voices, too, berate her as she works. So she switches to work the cocktail lounge in the restaurant on Friday and Saturday nights, which is much more doable. When a man is rude to her, the Voices begin to command her to hurt him. She does her job quickly and evades lingering contact with the Voices, afraid of what she might do at their behest.

Significantly, it is this job that introduces Lori to cocaine. She begins to use cocaine regularly in an attempt to feel better. While the psychiatric medications she is still on make her feel “fuzzy and disoriented, as if [she] were at the bottom of a swimming pool,” cocaine enlivens her and helps her to ignore the Voices (106). However, she inevitably crashes from the high, which makes her fiend for more.

Eventually, she meets a man named Raymond because of her cocaine habit: “Like drugs and music, Raymond took me away, for a little while, from all the pain. For before too long, he fell in love with me” (107). Raymond also has a live-in girlfriend, which makes the entire affair seem more exhilarating. Raymond is black, and while Lori finds him and his body very attractive, she knows that he is not the type of man that her parents would want for her. So she makes up lies to them in order to cover for the time that she spends with him. Although she enjoys being desired by Raymond, as well as his company, their relationship mostly revolves around doing cocaine together.

Soon enough, staying high becomes Lori’s singular goal in life. She begins going places with Raymond that she would never have dreamed of going before. She often ends up at the upstairs room of a tiny store in the South Bronx where a dealer works. One day, when Raymond leaves her alone in that room, she finds a rifle and tries to put it to her head. But her hands are so shaky, and the rifle so unwieldy, that she cannot manage actually using the weapon to kill herself.

Dr. Rockland, Gail, and her parents begin to worry about Lori. She knows that her accumulation of lies about both Raymond and her cocaine use are not fooling anyone, especially her parents.

Chapter 13 Summary: “Marvin Schiller; Scarsdale, New York; June 1984-August 1984”

At first, Marvin is very happy that Lori has gotten a job. He is also happy that Lori has joined a video-dating service, which produces an array of men knocking on the door to take Lori out. However, he knows that she is not fully well, and tries to help her “ease back into her own life” with “work and friends, meaning and purpose” (115). He tries to keep their interactions light and fun, devising games like finding and getting the cheapest gas around town, or going out for pretzels and soda.

Although Nancy prefers that Marvin keep the medical psychologizing to Lori’s professional team, Marvin is determined to use his expertise to help Lori. He insists that she talk to him about suicide—due to her two attempts—to the point of Lori feeling hounded by him. However, because of Lori’s need for his support and love, their relationship grows closer.

Professionally, Marvin and the colleagues he teamed up with have won the power struggle at the company, and Marvin has more work as a consequence. He is now in charge of fifteen offices scattered across the country, and must visit them often. He has told the company about Lori’s problems the past spring, and when her medical bills become overwhelming for him, he writes to the Board asking for help, which troubles his pride. However, they decide to help him as a one-time deal. He then keeps his personal struggles with Lori under wraps while at work.

However, he does tell the truth to his friends. He and Nancy agree that they can confide in their closest friends about Lori and their struggles with her condition. And they begin to revise the lies that they told to their friends in the past. Mostly, their friends are cordial and concerned about the news—but also stilted and at a loss for how to help, or entirely avoidant of asking questions about Lori. He and Nancy realize that they cannot go to their friends to gain support with Lori.

By the spring of 1984, both Marvin and Nancy become cognizant of an off-kilter pattern in Lori’s life, including her secretive habit of fielding phone calls at odd hours. They begin to see that one man in particular—Raymond—is calling very frequently, and Nancy tells Marvin that she suspects that Raymond is selling Lori drugs. Although Lori vigorously denies the allegation, she cannot hide the truth. Lori eventually breaks down and confesses, and Marvin forces her to enroll in a three-time-a-week drug treatment program which involves counseling, group therapy, and random urine tests. She is clean by August.

Chapter 14 Summary: “Lori; Scarsdale, New York; September 1984-March 1985”

With the help of Dr. Rockland and a resume that omits her stints in the hospital, Lori lands a job at Rye Psychiatric Hospital Center, a small, open-door facility with thirty beds and a relaxing atmosphere. She aids patients in different groups, such as arts and crafts and art therapy. She also does a lot of paperwork, which she finds pleasure in. Eventually, the director of nursing gets Lori to admit that she herself has been in a psychiatric hospital. However, Lori is, miraculously, not fired. Soon enough, Lori is working overtime at the hospital. She writes, “I discovered I was good at the work, I was a hard worker, a good writer, and conscientious” (125).

She tries very hard to be normal, and often goes on errands with her mother. When a pharmacy owner and his assistant, who have known Lori for years, do not recognize her one day, she laments her weight gain and reveals that she hates her reflection in the mirror. When Dr. Rockland encourages her to exercise, she begins to take jogs around town.

Lori also enrolls in preliminary nursing classes, using the logic, “I couldn’t be sick if I was a nurse” (126). However, she cannot maintain her focus during class, and soon drops out. She also cannot hide her moods from the patients at Rye Psychiatric, and the head nurse chastises or questions her several times. Lori lies to cover for her mistakes. After a year of working there, Lori applies to a job at New York Hospital. She sees the prospect of working at New York Hospital as someone who used to be treated there as a chance to secure her ultimate triumph.

Also, she assists in the electroshock therapy of a patient at Rye Psychiatric. Unable to remember any of her own electroshock treatments, of which there were more than twenty, she desires to witness one, in order to reclaim a part of her life. Her job is to hold the patient down, and she finds the entire experience horrifying. She then begins working in the recovery room, where it is her job to gently orient patients to where they are when they come to from anesthesia.

Lori forms a special relationship with a 16-year-old Puerto Rican patient named Carla. Carla is drawn to Lori, and often goes to her for reassurance. When Carla confides that she contemplates suicide, and feels that her family would be relieved if she killed herself, Lori recognizes herself in the girl. She repeats the same counsel that she received from mental health professionals: assertions about hope for the good times ahead. And although Carla is eventually discharged without trying to hurt herself, Lori is not sure that she believes her own words to Carla.

Chapter 15 Summary: “Lori; Scarsdale, New York; April 1985-October 1985”

Suicide, once again, is on Lori’s mind. The Voices are berating her very loudly, and Dr. Rockland’s advice to make fun of the Voices as a way of coping makes her feel that Dr. Rockland is making fun of her.

She tries to obtain a gun several times and fantasizes about the outsized suicide that she feels her outsized despair necessitates, including jumping out of a moving car, pouring a can of gasoline on her head before jumping off a bridge, and sneaking into the cage of a dangerous animal at the zoo. The prospect of suicide offers permanent relief from the Voices.

Then, one night, she takes what she knows is an overdose of Mallaril, a very strong tranquilizer, and cuts her wrists. However, she panics and awakens her father, who immediately springs into action. He drives her to the hospital and waits by her side for the whole night as a crisis team tends to her.

Interestingly, the suicide attempt does quell the Voices, and brings Lori a sense of relief for the next several months. Feeling much better, she books a trip to Morocco with the Tufts alumni association. However, the trip is a disaster, as Lori turns out to be the lone single young person amid a group composed entirely of the elderly, couples, or families with young children, and she finds Morocco very displeasing. She has switched to Thorazine after the suicide attempt, and Thorazine makes her extremely sensitive to the sun, from which she can find no relief in Morocco. So she stops taking Thorazine and consequentially becomes actively psychotic.

She soon meets a man named Mohammed who offers to get her high on “real Moroccan hashish” (135). She accepts, but he takes her to a remote place and tries to rape her, instead. However, he cannot penetrate her, no matter what he tries.

After that, she manages to get a call out to Dr. Rockland, but only reaches his voicemail. She leaves a message stating only her name and that she is in trouble.

When she makes it back home, she begins to feel very irresponsible. The Thorazine makes her feel like she is on the verge of a coma, and the Nardil, an antidepressant that she is also on, requires a special diet which she tauntingly breaks while bragging about her transgressions to Dr. Rockland. She also begins to drive recklessly again.

Dr. Rockland then suggests another hospitalization for Lori, which infuriates her. When she says that she will kill herself before she goes back to a hospital, the doctor’s rejoinder is that he thinks she already is trying to kill herself. Thus, with the chiding of her parents as well, Lori is convinced. She ends up at New York Hospital. In a twist of bitter irony, she receives a letter offering her a job at that same hospital a week into her stay.

Part 3 Analysis

The title of Part 3, “There’s Nothing Wrong with Me,” speaks to the prevailing theme of this section of the book. While it is a pat statement that does flatly reflect Lori’s feelings at many points at this spot in the timeline, the phrase also takes on poignancy. This is because, ultimately and demonstrably, there is something wrong with Lori. She hears voices in her head that command her to hurt herself and others. She has attempted suicide twice now. She has been hospitalized. She feels insurmountably ostracized and isolated by her former life and many of those who were (and are) a part of it. There is, obviously, something wrong. Schilling’s choice to name this part of the book therefore speaks to the point at which she was at during this point in her life and in her treatment: she was in denial of the seriousness of her condition.

This section also depicts the growing intensity and riskiness of Lori’s behavior. While the initial impingement of the Voices was intense and jarring, it felt narratively acute. This new chapter in Lori’s life is marked by more chronic aspects: Lori’s persistent volatility and desperation, and her ongoing denials. Lori’s repeated suicide attempts, her ricocheting in and out of hospitals, and her risky behavior and drug use mark her transition from an acute episode into a more deeply-rooted and persistent mental health issue. 

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