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The Five Dysfunctions of a Team (2002) is a leadership book written by Patrick Lencioni, an American author and speaker who specializes in business consulting and organizational health. Lencioni sheds light on the fundamental challenges that hinder team success. These dysfunctions are interconnected, each building upon the other. The first dysfunction is the absence of trust, where team members hesitate to express vulnerability by openly sharing their weaknesses and concerns. This lack of trust forms a barrier to effective communication, representing the second dysfunction. Without trust, team members struggle to engage in healthy conflict, which is vital for generating innovative ideas and making informed decisions—this constitutes the third dysfunction, fear of conflict. Individuals in such teams tend to avoid constructive debates, opting instead for superficial harmony. Consequently, the fourth dysfunction arises: a lack of commitment. When team members evade conflict and debate, they find it challenging to fully commit to decisions. Finally, the fifth dysfunction manifests as an inattention to results, as individual ego and self-interest override collective success. Lencioni’s book offers valuable insights and practical strategies to address these dysfunctions, fostering the development of high-performing teams.
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