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Esme is the protagonist of The Dictionary of Lost Words, and the novel follows her journey from early childhood all the way to her death at age 46. Esme’s lifelong connection with language becomes the novel’s empathetic lens for themes including class and gender hierarchies, the idea that words sometimes cannot encompass extremes of human experience, and the violence visited on female bodies.
Esme is deeply intelligent, but because she grows up sheltered in an upper class family, she cannot fully appreciate the privileges her life affords and how they contrast with those of her servant friend Lizzie. Though this failing evolves slightly as the novel progresses, Lizzie takes on the roles of Esme’s mother and caretaker despite being the same age.
Esme is more aware of the misogyny of her milieu, where women are not taken seriously as lexicographers despite doing the same work men do. One of the ways Esme breaks through her blinders about class issues is by sidestepping the OED project to collect the colloquialisms that form her alternative Women’s Words, many of which she learns from working- and lower-class women, who teach her slang considered taboo (because it is about women’s bodies) by the men putting together the OED. This project also exposes Esme to the suffragette movement, which further expands her understanding of gender.
Esme suffers a variety of physical traumas, most highly gendered: She permanently disfigures her hand trying to rescue her mother’s name from a fire, gets pregnant after the first time she has sex, gives her baby up for adoption, and becomes a war widow, and is killed in a car accident. The novel holds up her lexicographical work as a past that must be preserved, but refuses to allow its protagonist to live the life she envisions for herself.
Lizzie, Dr. Murray’s maidservant and Esme’s friend, is the only true constant of Esme’s life. Literally unable to have her own purpose, agency, or direction in life because of her position in the Murrays’ household and her social class, Lizzie becomes instead Esme’s unconditional ally. The novel makes out of this character a quasi-maternal figure for Esme, someone who forgives any wrongdoing and gladly steps in to nurse Esme back to health without expecting anything in return When Esme breaks the only memento Lizzie has of her actual mother, Lizzie is only briefly sad. Though Lizzie is deeply Christian, she is never so self-righteous as to hold Esme’s out-of-wedlock pregnancy against her.
Because Lizzie exists on Esme’s periphery, her character is revealed through inference from Esme’s impressions. Lizzie is actually quite a keen political mind: She is suspicious of the revolution the suffragettes demand not because she is averse to progress, but from her deep-seated belief that this progress will never apply to her—an astute analysis. Her views often contain wisdom, such as the fact that the violent actions of Tilda and Mrs. Pankhurt’s organization only damage their cause. Through Lizzie, Williams challenges stereotypes about the correlation between education and intelligence.
Esme’s father is one of the novel’s kindest and most sympathetic characters. He exhibits a deep and unrestrained love for his daughter, indulging and encouraging her curiosity. Harry does not prioritize societal convention over the well-being of his daughter. Although he is careful to avoid direct conflict and has no ability to help her navigate growing up a woman (for instance, when she gets her period), he is not afraid to step up when needed—as seen in his contention with Ditte as he withdraws Esme from her abusive boarding school. Similarly when she becomes pregnant out of wedlock, he takes the news without rancor, and it does not damage their relationship.
However well-meaning, Harry represents the insidious and damaging nature of the pervasive misogyny of the time period when Esme grows up. Despite his private education of his daughter, he never sticks up for her within the Scriptorium, instead bending to the whims of other Dictionary men like the clearly odious Mr. Crane. At the same time, Harry is the origin of Esme’s love of words and language—his fascination with the process of compiling words for the Dictionary informs much of her later project to collect Women’s Words.
Esme’s eventual husband, Gareth is a compositor at Oxford University Press. Gareth’s work with the Dictionary is more physical than Esme’s. She starts out convinced that his job is simplistic, but is when she learns the amount of skill involved in layout out type, she is forced to reckon with her internalized prejudices about class and education. Gareth has several characteristics in common with Harry, such as his kindness and support of Esme. Unlike other men in Esme’s life, like the obvious antagonists Mr. Crane and Mr. Dankworth, or more benign sexists like Dr. Murray, Gareth believes in Esme’s intellectual capabilities. His wooing of Esme turns on compositing an edition of Women’s Words and leaving the type trays so that more copies could be printed. Gareth’s unconditional love turns around Esme’s initial aversion towards marriage, showing her that being loved does not have to mean being owned—still a radical idea in her lifetime.
Tilda, an actress and women’s suffrage activist connected to Emmeline Pankhurst’s Women's Social and Political Union, lives unlike anyone Esme has ever met. Tilda’s unrestrained sexual morality and modern perspective on the rights women should have in 20th century England make her a foil to the conservative Lizzie. Their influences pull Esme in different directions: Lizzie toward security and tradition, and Tilda toward freedom and exploration. Tilda is single-minded and determined to enjoy life to its fullest, and seeks to help Esme enjoy hers too.
The novel equates Tilda’s strong sense of purpose in the suffragette movement to the conviction of the men who enlist to fight in WWI; like them, Tilda is fully committed to using violence to get her way, and her allies in the movement experience physical suffering just as the soldiers on the battlefield do. Esme often recoils at Tilda’s extremism, though never enough to forsake the friendship. Many years later, Esme realizes that they were fighting the same battle in different ways, both devoted to making women seen and heard.
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