Chuck is Jordan's father, who is supportive but wary of the influence of an elite school on Jordan's identity. He offers Jordan advice and video games amidst his own struggles with corporate culture.

Ellice is Jordan's mother, who is practical and insists on the value of Jordan's education at RAD to prepare him for a competitive world, despite Jordan's own artistic aspirations.

Gran’pa is a positive figure in Jordan's life who uses metaphors to help him understand complex situations, providing the support and encouragement Jordan needs.

Liam is Jordan's friend at RAD, a white student from a wealthy family who bonds with Jordan over gaming and shares feelings of social exclusion.

Drew is another friend of Jordan's at RAD, a Black student facing challenges of race and class, which makes him cynical and reactionary but deeply admired by Jordan.

Andy is the primary antagonist who bullies Jordan and his friends and frequently exhibits casually racist behavior.

Ashley is known as the school gossip and unintentionally reinforces stereotypes, but she shows genuine intentions and stands up for her friends.

Alexandra is initially seen as off-putting but is a fellow outcast who hides her true self. She grows more confident with Jordan's support.

Ms. Rawle is a teacher at RAD who inadvertently displays her prejudices, often misunderstanding and blaming students of color, including Jordan and Drew.