Super Short Summary

Never Split the Difference by Chris Voss, co-authored with Tahl Raz, outlines negotiation strategies blending business acumen with psychological insights derived from Voss’s experience as an international hostage negotiator. The book, written from Voss's perspective, is structured into ten chapters, each highlighting a negotiation principle through real-life stories and practical techniques, such as mirroring, labeling emotions, redefining fairness, and influencing counterpart decisions while uncovering hidden information termed "black swans."