A flamboyant psychic with cotton-candy pink hair, who initially resists but eventually agrees to help Jenna in her search for her mother.

An investigator with a buzz cut who struggles with alcoholism and seeks redemption by reopening a cold case involving Jenna’s mother.

A passionate researcher dedicated to studying elephants' grieving behaviors, who mysteriously disappears from the sanctuary she worked at in New England.

The earnest owner of an elephant sanctuary in New England, who struggles with bipolar disorder and his relationship with Alice.

A devoted caregiver for elephants who formerly worked for the circus and often has differing views with Alice regarding elephant care.

Nevvie’s ethereal daughter who helps with elephant care and grapples with personal challenges in her marriage to Gideon.

A handsome man responsible for heavy work at the sanctuary who is conflicted by his attraction to Alice and the tragedies in his life.