52 pages • 1 hour read
The last chapter focuses on the practice of facilitation and provides an extensive collection of tools, strategies, and exercises for facilitators to use in their work. The chapter is structured around four universal tools: Trust the People, Principles, Protocols, and Consensus, as well as tools grouped by each emergent strategy element. In her descriptions of the tools she discusses, brown highlights the importance of shared values, clear protocols, and adaptive approaches in realizing an organization’s goals while still firmly holding on to its principles.
At the end of the book, brown reflects on the development of her work and its impact. She acknowledges the ideas she presents are not original but rather a result of the collective wisdom of the artists, authors, speakers, and colleagues with whom she is in conversation throughout the book. brown emphasizes that love is at the center of her work and expresses gratitude to her friends, family, and colleagues who have supported her writing. The Outro also includes a “soundtrack” section with a list of songs and a heartfelt “thank you” to those who have contributed to the book’s release.
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