52 pages • 1 hour read
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272
Reference/Text Book • Nonfiction
2000s
2002
Adult
18+ years
Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler outlines strategies for effectively navigating high-stakes discussions, turning emotionally charged conversations into opportunities for positive outcomes through techniques like active listening and empathy, while providing practical tools and real-life examples for personal and professional growth.
Informative
Challenging
Inspirational
Emotional
86,491 ratings
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Mixed feelings
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Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler is praised for its practical framework and actionable tools for handling high-stakes conversations. Readers appreciate its clear and engaging writing. However, some criticize the redundancy and the need for more diverse examples. Overall, it is considered highly useful for personal and professional growth.
A reader who would enjoy Crucial Conversations is likely interested in personal and professional development, particularly in mastering communication and conflict resolution. Fans of Dale Carnegie’s How to Win Friends and Influence People or Stephen Covey’s The 7 Habits of Highly Effective People will find this book insightful and practical.
86,491 ratings
Loved it
Mixed feelings
Not a fan
Joseph Grenny
Joseph Grenny is a renowned expert in organizational change and human behavior, whose insights into the psychological aspects of communication enrich the content. He also co-founded VitalSmarts, a company focused on improving organizational communication.
Ron McMillan
Ron McMillan contributes his expertise in organizational behavior and interpersonal skills, bringing attention to practical tools for enhancing dialogue and collaboration. His academic journey at Brigham Young University shapes his approach to communication.
Al Switzler
Al Switzler is celebrated for his work in communication and leadership, supporting organizations in implementing core communication principles. His academic studies in organizational communication and psychology guide his contributions.
272
Reference/Text Book • Nonfiction
2000s
2002
Adult
18+ years
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