logo

52 pages 1 hour read

Crucial Conversations: Tools for Talking When Stakes Are High

Nonfiction | Reference/Text Book | Adult | Published in 2002

A modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.

Book Brief

logo
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Crucial Conversations

Nonfiction | Reference/Text Book | Adult | Published in 2002
Book Details
Pages

272

Format

Reference/Text Book • Nonfiction

Setting

2000s

Publication Year

2002

Audience

Adult

Recommended Reading Age

18+ years

Roundup icon

Super Short Summary

Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler outlines strategies for effectively navigating high-stakes discussions, turning emotionally charged conversations into opportunities for positive outcomes through techniques like active listening and empathy, while providing practical tools and real-life examples for personal and professional growth.

Informative

Challenging

Inspirational

Emotional

Reviews & Readership

4.4

86,491 ratings

78%

Loved it

16%

Mixed feelings

6%

Not a fan

Roundup icon

Review Roundup

Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler is praised for its practical framework and actionable tools for handling high-stakes conversations. Readers appreciate its clear and engaging writing. However, some criticize the redundancy and the need for more diverse examples. Overall, it is considered highly useful for personal and professional growth.

Who should read this

Who Should Read Crucial Conversations?

A reader who would enjoy Crucial Conversations is likely interested in personal and professional development, particularly in mastering communication and conflict resolution. Fans of Dale Carnegie’s How to Win Friends and Influence People or Stephen Covey’s The 7 Habits of Highly Effective People will find this book insightful and practical.

4.4

86,491 ratings

78%

Loved it

16%

Mixed feelings

6%

Not a fan

Character List

Kerry Patterson

Kerry Patterson is a key figure in the field of interpersonal communication and coauthor of several influential books on the subject. He draws from his extensive academic and professional background to explore effective communication strategies.

Joseph Grenny is a renowned expert in organizational change and human behavior, whose insights into the psychological aspects of communication enrich the content. He also co-founded VitalSmarts, a company focused on improving organizational communication.

Ron McMillan contributes his expertise in organizational behavior and interpersonal skills, bringing attention to practical tools for enhancing dialogue and collaboration. His academic journey at Brigham Young University shapes his approach to communication.

Al Switzler is celebrated for his work in communication and leadership, supporting organizations in implementing core communication principles. His academic studies in organizational communication and psychology guide his contributions.

Book Details
Pages

272

Format

Reference/Text Book • Nonfiction

Setting

2000s

Publication Year

2002

Audience

Adult

Recommended Reading Age

18+ years

Continue your reading experience

Subscribe now to unlock the rest of this Study Guide plus our full library, which features expert-written summaries and analyses of 8,000+ additional titles.