Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
Nonfiction | Book | Adult | Published in 2004
Book Brief
BetaCrucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
Nonfiction | Book | Adult | Published in 2004280
Book • Nonfiction
2000s
2004
Adult
18+ years
Super Short Summary
Crucial Confrontations by Kerry Patterson offers strategies for effectively handling accountability and performance issues. The book provides tools to improve communication, resolve disputes, and manage expectations in personal and professional relationships. Through practical advice, readers learn to address conflicts directly and constructively.
Reviews & Readership
10,643 ratings
Loved it
Mixed feelings
Not a fan
Review Roundup
Crucial Confrontations by Kerry Patterson is praised for its practical strategies in managing difficult conversations and improving communication skills. Reviewers appreciate its actionable advice and clear, relatable examples. However, some find the content repetitive and the writing style too simplistic. Overall, it’s a useful guide for conflict resolution.
Who Should Read Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior?
Readers who would enjoy Crucial Confrontations by Kerry Patterson are typically professionals and leaders seeking effective conflict resolution strategies. They favor practical guidance akin to books such as Crucial Conversations by the same author and Nonviolent Communication by Marshall B. Rosenberg. These readers value enhancing workplace communication.
10,643 ratings
Loved it
Mixed feelings
Not a fan
280
Book • Nonfiction
2000s
2004
Adult
18+ years
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