A precocious and intelligent 9-year-old girl who lives in the Metropol Hotel and befriends the Count. She inspires him to see beyond his luxurious surroundings and offers him a passkey to explore the hidden parts of the hotel. Her departure leaves her daughter, Sofia, in the Count's care.

The daughter of Nina Kulikova. She is left with the Count at the Metropol Hotel when Nina leaves and doesn't return. Sofia becomes like a daughter to the Count, and he dedicates himself to her care and upbringing.

A close friend of the Count from St. Petersburg, Mishka is a passionate poet and Bolshevik sympathizer. He is deeply intertwined in the Count's life and his work plays a significant part in the Count's trial, leading to the poem that saves the Count from execution being attributed to him.

A willowy actress and the love interest of the Count. Over the years, she visits the Metropol and maintains a recurring romantic relationship with him, providing companionship and support throughout his confinement.

Initially a waiter at the Metropol, he becomes an adversary to the Count. He is promoted to hotel manager, where he exhibits incompetence and malice, representing the hypocrisy and power struggles within the Bolshevik regime.

A Bolshevik Party official who forms a cautious friendship with the Count. He is keen on learning languages and understanding Western culture, reflective of Bolshevik ambition and ideology.

The maître d’ of the Boyarsky restaurant at the Metropol and a part of the "Triumvirate" with the Count and Emile. Andrey is elegant, perceptive, and dependable, providing steady friendship to the Count.

The chef de cuisine of the Boyarsky and a member of the "Triumvirate." Emile is known for his fiery temperament and culinary prowess, creating exquisite dishes despite wartime scarcity.

An American aide-de-camp to a general and later a State Department official. He becomes a friend of the Count, with whom he shares philosophical discussions, and later plays a significant role in assisting Sofia.

The conductor of the band in the Piazza at the Metropol and a mentor to Sofia, giving her piano lessons. He is depicted as a minor character who aids in the Count's escape.

Initially a chambermaid and later a seamstress at the Metropol. She becomes a confidante and source of support for the Count and serves as a mother figure to Sofia.

The Count’s sister who died young from scarlet fever. Her memory and portrait remain significant to the Count throughout his life, symbolizing a lost era before the Revolution.